Collection Standards

If using your own containers or bags, weight cannot exceed 50 pounds per container or bag. Fiber barrels, oil drums, lawn carts and wheel barrels are improper receptacles and we reserve the right not to handle these containers.

  • Waste and recycling should be ready for collection by 6:00 a.m. the day of your collection or the night before. All curbside waste and recycling should be within 3 feet of the curb.
  • Walk-in service includes collection of household waste only and containers must be together and placed in front of the garage or near the front of the house. We will not enter your garage or go behind your home and are not responsible for items left near your waste cans that may be mistaken for garbage.
  • Please follow our published guidelines for recycling. Recycling items should be placed within 3 feet of curb by 6:00 a.m. the day of collection or the night before. Contaminated or non-recyclable material will not be taken.
  • Most towns are responsible for the collection of brush and leaves. Please call your town to see what their collection procedures and schedules are. We will take small amounts of brush provided it is bundled, less than 50 pounds and less than 4 feet in length. We will also take up to 6 bags of grass and leaves each week but are not responsible for fall leaf collection in your area.
  • A reasonable amount (1-2 cubic yards) of bulk items will be collected on a weekly basis provided that it is in containers, bundled or neatly arranged so as to facilitate easy collection. The material must be able to be handled by one man safely and will not damage our equipment. Please call our office at least one day prior to your regular pick up day.
  • Contractor’s building waste, dirt, rocks, sod, trees, concrete, cars and similar items cannot be handled by our residential equipment. Please contact our office to arrange for roll-off service.
  • Hazardous waste will not be taken. Please call Monroe County’s Household Hazardous Waste Program at 585-753-7600 (option #3).