Going on Vacation


Please contact us prior to your planned vacation to temporarily stop your service and receive proper credit! Vacation credits are given for vacations lasting at least 2 weeks (4 weeks for blue bag customers) and a maximum of two credits will be given during any calendar year. Unfortunately you are not eligible for a vacation credit if you paid six months or one year in advance and received a discount.

Please fill out the form below at least 21 days in advance. If you do not receive a confirmation email or phone call within one week of your suspend service date please call the office at 585-352.3900.

    First Name (required): Last Name (required):

    Address (required): City (required):
    ZIP Code (required):

    Your email (required): Phone number (required):

    Please provide your Customer Number:

    Suspend service start date (required)?

    Service resume date (required)?

    Any other comments?: